Shipping policy
Welcome to our B.U. Customs Shipping Policy, where you'll find all the information
you need for a smooth shopping experience. Below are the details you should know:
1. Order Processing Time
1.1. Order Confirmation: You'll receive an order confirmation email right after placing your
order.
1.2. Processing Time: Orders are typically processed within 3-7 business days, excluding
weekends and holidays. Custom or made-to-order items may take longer, as indicated on the
product page.
2. Shipping Methods and Delivery
2.1. Shipping Carriers: We work with reputable carriers like USPS and UPS for reliable delivery.
2.2. Shipping Options: Choose from standard, expedited, or express shipping during checkout,
along with a pick-up option.
2.3. Estimated Delivery Times: Delivery times vary based on location, shipping method, and
product availability. You'll see estimated delivery times during checkout.
2.4. Tracking: Once your order ships, you'll receive a confirmation email with tracking
information.
2.5. International Shipping: We offer international shipping with additional charges such as
customs duties and taxes for recipients.
3. Shipping Costs & Delays
3.1. Shipping Charges: Costs are based on shipping method, destination, order weight, and size.
You'll see the shipping cost before finalizing your purchase.
3.2. Free Shipping: Periodically, we may offer free shipping promotions.
3.3. Shipping Delays: Unforeseen delays may occur due to weather, carrier issues, or high
demand periods.
3.4. Shipping Communication: We'll keep you updated in case of significant shipping delays.
4. Address Accuracy
4.1. Address Information: Provide accurate shipping details during checkout to avoid delivery
issues.
4.2. Address Changes: Contact us immediately if you need to change your shipping address after
placing an order.
5. Returns and Refunds: Refer to our Return Policy for details.
6. Contact Us: If you have any questions or need assistance, please contact our customer
support team.
B.U. Customs
254-466-6064
c3foreman@icloud.com
Thank you for choosing B.U. Customs! By shopping with B.U. Customs,
you agree to our policies.